1.1 How do I register for a cycling trip?

At the bottom of every trip page, you’ll find a registration form. Take a moment to read it carefully and fill in all required fields, including any optional add-ons. Once you submit the form, you’ll receive an email with a PDF summary of your registration along with the payment details.

1.2 When and how do I pay the deposit or full amount?

During registration, you can choose to pay a 25% deposit or the full trip price. We recommend completing your payment as soon as possible, as this final step officially secures your spot. After registering, you’ll receive an email with all instructions and payment information.
The full balance must be paid no later than 30 days before departure.

1.3 What happens if I need to cancel? Are there cancellation terms?

Refunds are issued according to our Terms & Conditions. You can review the full cancellation policy here.

1.4 Can I change my travel date or package after registering?

Yes — changes are possible by agreement, up to 30 days before departure.
For details, contact us at info@gobiketravel.com

2.1 Do I need to bring my own bike, or can I rent one?

Whichever suits you best. You’ll indicate your choice in the registration form.
If you bring your own bike, we’ll reserve space for it in the airport shuttle.
If you choose to rent, simply submit the required details, and your bike will be waiting at your hotel before the first ride.

2.2 What types of bikes are available for rent?

You can choose from:

• Road Bike
• Mountain Bike
• Gravel Bike
• Electric Hardtail MTB
• Electric Full-Suspension MTB
• Electric Road Bike

2.3 Am I responsible for damage to a rental bike?

Yes. In case of major damage, repair costs must be covered by the renter.

2.4 What equipment is included with the bike?

You’ll receive water bottles and your chosen pedal type. Available options include Look pedals, Shimano SPD, Shimano SPD-SL, or MTB flat pedals. You’ll also get a basic repair kit with essential tools and a spare tube for emergencies.

2.5 What if my bike breaks during the trip?

On Supported or Supported & Guided trips, our support vehicle provides basic on-the-spot repairs. For damage requiring a bike shop, we will help you reach the nearest service center (repair costs are covered by the rider).
On Self-Guided trips, you are responsible for carrying basic tools and handling minor repairs on your own.

3.1 What’s the difference between Self-Guided, Supported, and Supported & Guided trips?

Self-Guided: We take care of logistics (hotels, airport transfers, luggage transport), while you ride independently.

Supported: Everything from Self-Guided plus a support vehicle offering drinks, snacks, emergency repairs, and refreshment stops.

Supported & Guided: Full support plus a professional cycling guide riding with you — navigation, insights, assistance, photos, and on-the-road support.

For a more detailed explanation of how the trip types differ, click HERE.

3.2 Are the routes suitable for beginners or experienced cyclists?

Routes are designed for the average recreational cyclist. These are not races — the goal is enjoyment. Each trip includes a difficulty rating listed at the top of the trip page.

3.3 How many kilometers do we ride per day?

It depends on the trip. Daily distances are listed in the itinerary. You can shorten a stage using the support vehicle or extend it with an optional climb or loop.

3.4 Can I ride at my own pace and stop whenever I want?

Absolutely. Our trips encourage riding at your own speed and taking breaks whenever something catches your eye. Guides are happy to wait for you.

3.5 What is the best time of year for cycling?

Trips are scheduled during optimal cycling months. Daily riding usually begins around 10:00 AM, but this can be adjusted with your guide.

3.6 What if it rains?

Self-Guided: You’ll need to wait for the storm to pass.

Supported / Supported & Guided: The support vehicle is always available. In severe weather, we can adjust the route or departure time.

3.7 Can stages be shortened or extended?

Yes — shorten a stage using the support vehicle or extend it with an additional climb.

3.8 Can we travel on dates that are not listed?

Yes, for groups of several cyclists we can arrange custom departure dates.
Contact us at info@gobiketravel.com
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4.1 What types of hotels do you use?

We typically book 3- and 4-star hotels with breakfast included. Rooms are double with separate beds. In rare cases, if hotels are fully booked, you may receive a shared double bed — this will always be clearly stated in the trip details.

4.2 Are meals or drinks included in the price?

Breakfast is always included; dinner is sometimes included and noted in the itinerary. Drinks are never included.

4.3 Is luggage transferred between hotels?

Yes. All trip types include daily luggage transfers. You carry only what you want for the ride.

5.1 Is a support vehicle available?

Support vehicles are included on all Supported and Supported & Guided trips.

5.2 What does support during cycling include?

You’ll have a support driver nearby at all times, refreshment stops every 20–25 km, water, isotonic drinks, snacks, and basic emergency bike service (e.g., flat tires).
Support can also help shorten a stage if needed.

5.3 How do I receive the GPX routes?

You’ll receive GPX files by email approximately 14 days before departure. Simply upload them to your navigation device.

5.4 Do you offer airport transfers?

Yes. Every trip includes airport transfers from and to designated airports.
If you arrive at a different airport or at another time, we can arrange a private shuttle for an additional fee.

6.1 What happens in case of an accident or injury?

On Supported and Supported & Guided trips, we provide first aid and transport to a hospital if safe. On Self-Guided trips, you must manage this independently.

6.2 Are the trips suitable for children or families?

Somewhat. They are suitable for families familiar with cycling together.
Children must be able to ride safely in traffic, and parents should consider distance and elevation. We can also create a custom, easier itinerary for families upon request — contact us at info@gobiketravel.com

6.3 Do I need travel or accident insurance?

We strongly recommend arranging accident or travel insurance with your local provider. It can significantly reduce medical and transport costs in case of an emergency.